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Tittel: AR Collection Clerk

Kontraktstype: Permanent

Stillingsprosent: Full-Time

Sted: Kraków

Arbeidsgiver: Electrolux Group

Ref.kode: req6593

Søknadsfrist: 28-02-2017

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AR Collection Clerk

At Electrolux we share a common goal – to make everyday life easier and more enjoyable. Our people work to reach this goal and they all contribute to the Group’s success. With a presence in more than 100 countries Electrolux is a truly international company, which gives opportunities to succeed and professionally grow.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Performing collection process for assigned entity: contacting customers regarding overdue accounts and determining reasons for non-payments
• Delivering high level of customer service
• Monitoring customer accounts and following up on overdue accounts
• Participating in resolution of unclear payments
• Evaluating customer account and payment history
• Elaboration of reports (periodical and upon request)
• Preparing and updating process maps and desktop procedures
• Supporting other team members in achieving team and individual goals

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
• Very good command of German and good knowledge of English
• University Degree (preferable Finance or Accounting)
• Min. 1 year of working experience in customer service in an international environment
• Experience in AR Collection area would be an advantage
• Good command of MS Office
• Knowledge of SAP would be an asset
• Excellent telephone manner
• Efficient at working in fast paced environment
• Attention to details and analytical skills
• Strong interpersonal skills, ability to work in a team

WE OFFER:
• Interesting job in an international environment
• Friendly atmosphere and work – life balance
• Attractive social benefits package
• Challenging tasks to encounter every day
• Opportunities to raise professional qualifications and develop language skills

Electrolux

is a global leader in home appliances, based on deep consumer insight and developed in close collaboration with professional users. We offer thoughtfully designed, innovative solutions for households and businesses, with products such as refrigerators, dishwashers, washing machines, cookers, vacuum cleaners, air conditioners and small domestic appliances. Under esteemed brands including Electrolux, AEG, Zanussi, Frigidaire and Electrolux Grand Cuisine, the Group sells more than 50 million products to customers in more than 150 markets every year. In 2013 Electrolux had sales of $15.1 billion and 61,000 employees. For more information go to http://group.electrolux.com

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