Tittel: IT Support Specialist

Kontraktstype: Contract

Stillingsprosent: Full time

Sted: Hampshire

Søknadsfrist: asap

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IT Support Specialist

An opportunity with a major integrated energy company, committed to growth in the areas of exploration, production, transport, transformation and marketing of oil and natural gas. As a division of a major operator, this well-established oil & gas engineering operation, with a reputation for technical excellence, operates primarily as the in-house engineering department of a global operator with their focus being as a competence and execution centre for onshore and deep-water engineering.

Duties – IT Support Specialist:

Provide 1st & 2nd line helpdesk & support to the users in the Basingstoke offices and where possible resolution of issues.
Daily management and response to calls logged in the company helpdesk call logging system.
Input calls into the company helpdesk call logging system
Build new PC s (desktop, CAD and laptop) and deploy according to company standards.
Provide telephone support to users as and when required.
Escalate problems to the technical network administration team as and when required.
Manage and support the use of company mobile phones.
Manage and support the company telephone systems
Upgrade / migrate software products / platforms as and when required, according to company standards.
Any other support activities as deemed necessary by the ICT team leader or network administration team

Person Specification – IT Support Specialist:
Must be a good communicator
Must have previous experience working in a support / helpdesk environment
Must have a thorough and in-depth working knowledge of all Microsoft office / desktop products.
A good working knowledge of MS operating systems (desktop and server)
Understanding and experience of cable patching systems
Understanding of IP telephony, patch panel, LANS and Wifi.
A good working knowledge of MS Exchange and email systems
A good working knowledge of Microsoft products in general
A good working knowledge of Microsoft active directory.
Able to work alone and un-supervised
Able to work as part of a small team and cope under pressure

For further information and a job description please contact

Multiscope Resourcing.

Our experience in successfully placing people has taken us from dealing with those looking for their first career change, through positions of higher responsibility and up to senior executive level as well as catering for those who prefer to work on an assignment-to-assignment (contract) basis. Although certain things change when conducting assorted assignments, one principle remains the same and that is that we communicate and understand what it is that you're looking to achieve.

We endeavour to offer our services to a broad spectrum of clients within defined market places - the oil & gas, power & energy, marine and associated industries - with a view to offering you a comprehensive range of opportunities to consider. By talking to us, you can start to shape your future and be assured that everything we do will contribute positively towards that.

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